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Hide and Seek
Young Programmer

Managed IT Services

What is Managed IT Services?
Managed IT services began its life as companies began to reduce or remove their internal IT department resources.  Managed IT became synonymous with outsourcing IT.  While this is still true in some cases, it has evolved into a much more diverse and cooperative relationship between organizations that need technology support and companies (like STCNtech) that can provide expertise when it is needed, where it is needed, and at a reduced cost to the business.

 

What is included in a Managed Services contract?

The services provided in a standard MSP service contract vary based on the needs of the organization.  STCNtech does not have cookie-cutter solutions but instead works with each client to provide the services they need when they need them.  

However, you can expect these services to be on the table:

  • Remote monitoring and management of hardware, software, and network resources (this is standard in any contract with STCNtech).

  • First level help desk support for managed services.

  • Desktop and server virus/malware protection

  • And many more services are available based on need.

 

Our managed services team can help with:

  • Managing desktops

  • Managing servers

  • Managing networks and firewalls

  • Augmenting your current IT team

  • Being your technology services department

Are you in HOSPITALITY?  Ask about our specialized Managed Services Plans that bundle Security, Hardware, Network, Services, and Events for hotels, motels, and other hospitality venues.

 

Want to know more about how the TechSperts at STCNtech can help improve your technology services while reducing your costs?  Reach out today and ask!.

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